You stay in control.
Anything with a dollar amount waits for your approval.
54 West checks the system every business day.
EXAMPLE · PAPERWORK DESK
The follow-up is handled.
01
Request the document
02
Follow up until it arrives
03
Flag it for review
Built for small business owners
Your next hire,
without the payroll.
Put follow-ups, reminders, and paperwork in a role we build and run for you. We check it every business day, so you can focus on running your business.
See your version run with sample data before you decide.
What keeps slipping off your list?
Start with one recurring job. We build the role and run it for you.
Have a different recurring job in mind? Bring it to the call.
BID DESK
Keep inquiries and quotes moving.
Follow up with people who asked about your services or received a quote, so the next conversation doesn’t depend on you remembering.
REMINDER DESK
Remind customers before their appointment.
Send appointment reminders from your business, so routine reminders don’t take up your team ’s day.
PAPERWORK DESK
Get the documents you’re waiting on.
Request documents, follow up until they arrive, check that they’re the right ones, and request replacements before they expire.
REACTIVATION DESK
Restart conversations that went quiet.
Reach out to past customers and cold quotes with a paced email sequence. Anyone who replies comes straight to you.
BUILT, RUN, AND CHECKED BY 54 WEST
This is handled.
We build the role, run it inside your business, and stay accountable for keeping it working.
A person checks every business day.
We review the system every business day and report what it caught.
You keep approval over dollar amounts.
Anything with a dollar amount waits for your approval.
Your name. Your email.
Messages go out from your own name and email, keeping the conversation connected to your business.
Billy Ryan
Founder, 54 West · Charlotte, NC
BUILT FROM FIRSTHAND EXPERIENCE
Everything comes back to you.
Billy owned and operated F45 Training Hilton Head before helping his family’s custom homebuilding business scale by putting the systems 54 West offers today to work. He knows how much falls on the owner, and what it takes to get recurring work off their plate.
Built in real operations. Running today.
The systems Billy put to work in day-to-day operations are the foundation of what 54 West builds and manages for small business owners.
See it work. Then decide.
1
2
3
Tell us what’s taking your time.
We build your version, free.
Know the scope. Know the price.
On a 15-minute call, we’ll talk through one recurring job and what you need handled.
Watch it run on our systems with sample data. No passwords or account access needed before you sign.
You’ll see what your role handles and what it costs before deciding. Pricing depends on the work your business needs.
A few things you might be wondering.
Will I have to learn new software?
We build and run the role inside your business, using your existing workflow. We’ll walk through any connections needed before you commit.
Do you need access to my accounts?
Not for the demonstration. We use sample data on our own systems. If you decide to move forward, we’ll explain the access your role needs.
What does a role cost?
Pricing depends on the scope of the work. You’ll know what’s included and what it costs before deciding.
What if my task isn’t listed?
Bring it to the call. We’ll talk through the recurring work, where it gets stuck, and whether we can build a role to handle it.